Hiring a contractor in the Greater Philadelphia area, whether you're in Chestnut Hill, Cherry Hill, or anywhere in between, can become a stressful situation. But it doesn't have to be. Asking the right questions upfront can help determine if you're dealing with a trusted professional.
1. Can I See Your Certificate of Insurance?
This is non-negotiable. Any legitimate contractor should be able to produce a current Certificate of Insurance (COI) showing general liability coverage and workers' compensation. Don't just ask if they have it ask to see it. Check that it's current, and that the coverage limits are reasonable for the scope of your project.
If a contractor hesitates or can't produce a COI, walk away. Hiring an uninsured contractor in Pennsylvania or New Jersey could leave you personally liable if a worker is injured on your property.
2. Are You Licensed for This Type of Work?
Pennsylvania and New Jersey have different licensing requirements by trade. Electricians, plumbers, and HVAC contractors typically require state licensing. General contractors may need a Home Improvement Contractor (HIC) registration in PA. Ask specifically, don't assume.
3. Will You Pull the Permits?
Any significant structural, electrical, plumbing, or HVAC work in Philadelphia, Bucks, Montgomery, Delaware, Chester, Camden, Burlington, or Gloucester County will likely require a permit. A reputable contractor will handle this, and should include it in their estimate. Be wary of anyone who suggests skipping permits to "save money."
4. Can You Provide References From Local Projects?
References from past clients in your area are gold. A contractor with a track record in Montgomery County or South Jersey will understand local code, supplier relationships, and permit processes specific to those municipalities. If you're uncertain of the contractor's experience, ask that you'd like a reference or two to see how their previous work compares to what you are looking for.
5. What Does Your Payment Schedule Look Like?
Legitimate contractors typically ask for a deposit (usually 10–30%), then progress payments tied to milestones, with a final payment held until completion. Be cautious of anyone asking for more than 50% upfront, or demanding cash only.
At TrustBuild Philadelphia, every contractor in our network has submitted a Certificate of Insurance before being listed. While we encourage you to verify all credentials directly, our vetting process gives you a better starting point than searching blind. Submit a proposal request and let qualified contractors reach out to you.